Type of Publication: Article in Collected Edition

Towards a Design Theory for Customer Satisfaction-Oriented IT Vendor Management

Author(s):

Urbach; N.; Ahlemann; F.; Arbi; El; F.

Title of Anthology:

Proceedings of the 20th Americas Conference on Information Systems (AMCIS) 2014

Location(s):

Savannah, Georgia

Publication Date:

2014

Link to complete version:

http://aisel.aisnet.org/amcis2014/StrategicUse/GeneralPresentations/7/

Citation:

Download BibTeX