Augmented Reality-enabled Enterprise Architecture Management
Augmented Reality-enabled Enterprise Architecture Management
Enterprise Architecture Management (EAM) is a management discipline that provides a wide range of processes, methods, models, and tools to symbiotically manage an organization’s IT and business structure [1–3]. Organizations develop Enterprise Architecture (EA) artefacts that describe their current and possible future states to help stakeholders make decisions [4, 5]. Examples of EA artifacts are: business strategies, process models, standards, data flow diagrams, network diagrams, and roadmaps . EA artifacts are considered useful for a better decision quality [5, 7].
However, current investigations show low usage of EA artifacts in decision making [8, 9, 7]. In sum, researchers report that stakeholders perceive EA artifacts as too complex , containing unnecessary information , or as too abstract [12, 13]. Insufficient tool support  and poor collaboration between stakeholders  also foster the inefficient use of EA artifacts.
We want to address these challenges by proposing applying augmented reality (AR) to visualize and interact with EA artifacts and as an intuitive and easy-to-use approach to EA decision making. AR combines the real and the virtual world by displaying virtual objects in a real-world scenario by, for example, using a head-mounted display (HMD), or a smartphone [15–17]. AR takes a decision maker’s spatial ability into account, which decreases his or her cognitive load, thus enabling a better overall understanding of complex causal relationships [17–19]. The following figure shows the current status of the prototype.
We address the novel idea of combining AR and EAM to enhance EA decision-making in organizations by asking the following research questions:
- What are the benefits of augmented reality for EAM?
- What should an augmented reality-enabled EAM user interface look like?
- How can organizations implement AR for EAM?
- How can AR EAM become an accepted EAM tool?
2017 – ongoing
- Rehring, K.; Hoffmann, D.; Ahlemann, F.: Put your glasses on: Conceptualizing affordances of mixed and virtual reality for enterprise architecture management. In: Multikonferenz Wirtschaftsinformatik (MKWI). Lüneburg, Germany 2018. Citation Details
Rehring, K.; Greulich, M.; Bredenfeld, L.; Ahlemann, F.: Let’s get in touch - Decision making about Enterprise Architecture using 3D Visualization in Augmented Reality.
Proceedings of the 52nd annual Hawaii International Conference on Systems Science.
Making informed decisions about historically grown and often complex business and Information Technology (IT) landscapes can be particularly difficult. Enterprise Architecture Management (EAM) addresses this issue by enabling stakeholders to base their decisions on relevant information about the organization’s current and future Enterprise Architectures (EAs). However, visualization of EA is often confronted with low usefulness perceptions. Informed by the cognitive fit theory (CFT), we argue that decision-makers benefit from interacting with EA visualizations using Augmented Reality (AR), because it enables a consistent task-related mental representation based on the natural use of decision-makers’ visual-spatial abilities. The goal of this paper is to demonstrate ARs suitability for EA-related decision-making. We follow the design science research (DSR) approach to develop and evaluate an AR head-mounted display (HMD) prototype, using the Microsoft HoloLens. Our results suggest that EA-related decision-making can profit from applying AR, but users find the handling of the HMD device cumbersome.
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