Publications

Type of Publication: Article in Collected Edition

Towards a Design Theory for Customer Satisfaction-Oriented IT Vendor Management

Author(s):
Urbach, N., Ahlemann, F. & El Arbi, F.
Title of Anthology:
Proceedings of the 20th Americas Conference on Information Systems (AMCIS) 2014
Location(s):
Savannah, Georgia
Publication Date:
2014
Link to complete version:
http://aisel.aisnet.org/amcis2014/StrategicUse/GeneralPresentations/7/
Citation:
Download RIS